The average uptime rate for the Tombola online bingo is 99.69% and this sits above many other online gambling sites. We have no data to go on in regards to how often they experience any downtime but having looked behind the scenes of the site, we’re confident in saying that the root of most your access problems is going to come down to their use of dated technologies. During the registration process, they only ask for a simple password to be used and this instantly sets the alarm bells ringing in terms of how seriously they are taking the protection of customer data.
All is not lost though as the Tombola app is enjoying positive reviews in the iOS and Android app stores and also the signs of regular updates are apparent. This is a positive sign in the mobile gaming sense and shows that they are intent on keeping up with the trends of today’s gaming industry. But a site like Tombolabingo needs to keep up to date with the technologies used to develop and maintain their website, or else the site will be open to many different threats from outside cyber-attacks to old technology simply not being able to cope with the growing number of customers using the site.
Accessing the Tombola online bingo site is often a trouble-free experience but there might be times when the Tombola login page is not loading or perhaps your Tombola login details are simply not working. It’s useful to know at times like these that the root of the problem often lies with the website or the Tombola app.
The servers are protected by popular server software Cloudflare and this does prevent any possible DDoS attacks. Unfortunately, as with all sites using this software, they will experience site issues if Cloudflare itself runs into any operating problems and this has been known to happen on a few occasions.
The Tombola website runs on an EV type SSL certificate issued by DigiCert and costs them $995 annually. SHA-256/RSA encryption technology is in use and this helps to increase the protection of online data to and from your device to the Tombolabingo website.
If you ever experience site access or if you need to check up on your Tombola login details are correct. The customer service team are available via the contact methods below. One of the highlights of the site is their average response time for critical issues at only 8 minutes, so you won’t be waiting around long to get the help you require:
We have very little data in regards to how long and when exactly the website experiences downtime. We can understand a lot about the reliability of a website by the technologies used to develop the site. If we take a closer look at the frontend of the Tombolabingo site, the Native JS and JQuery implementation shows us a dated and unreliable technology being used. The 0.43 seconds for the site to load is also lagging slightly in comparison to the 0.2 seconds average, not a huge difference but this old technology will be to blame for this.
Elsewhere, data transmission is handled by purely by HTTP Query requests which again is another cause for slow site performance and loading times. The backend of the website is based on the ASP.Net technology which once again proves why this website is behind the times in terms of website development. The reasons behind any access issues in regards to the site can almost always point towards this dated technology, and although on occasion it might be your Tombola login details or failing internet connection, more often than not in the case of site failure the causes can be found on the operator side.
Tombola.co.uk is privately owned by founder Phil Cronin and their headquarters are based out of Sunderland with more offices located in Gibraltar, Milan, and Madrid. They have gaming licences in place from both the UK and Gibraltar gambling authorities to offer the following online activities; Remote, Bingo, Casino.
The company has no sanctions against its name and although they are running a tight ship in terms of managing the online site and acquiring the correct gaming licenses, it’s always a good idea to double-check the country restrictions to ensure this is not the reason for any access problems that might occur when you try to log in. The Tombolabingo site is free to offer their online gambling services across many different countries but these rules are changing ever more frequently these days, so it’s best to double-check and make sure that you’re on the right side the legal gambling line.
VPN connections and online gambling is a tricky subject to explain and especially so when the rules and restrictions around countries and operators do tend to change every now and then. There are a few blurred lines but overall you should always stand on the side of safety and so if you’re in doubt, wait until you’re back in a country that is accepted before playing any of their real money games. Let us explain a little more about the use of VPN and when and where you could use it. A VPN connection places your device in another country by using a local IP address, so you could be sitting in Spain but by using a VPN connection your mobile device or laptop is actually being recognised as being in England with your English Tombola log in details.
Instantly, this raises alarm bells because you’re actually tricking the operator into thinking that you’re still at ‘home’. This will go against the terms and conditions on their site but as Spain is an accepted country and service area, you may well be able to use their site. We say ‘may’ because each operator has their own rules for different countries, for example, you might be able to use the site but only through a local Tombola online bingo site which means you’ll need to register a Spanish account with a Spanish address. As we said, it’s a very complicated subject so always stand on the safe side and either wait until you get back home or use an online gaming service within the country you are staying.
Logging into the site is straightforward with no complicated hurdles to jump. You just need your basic Tombola log in details and you’ll be in and playing their games in no time at all. See below for our simple three-step procedure. Take note that if you’re accessing the site via the Tombola bingo mobile login page then these steps will also work:
Resetting your password is also a simple process on the Tombolabingo website and you’ll get your access back in a matter of minutes, simply follow each of the four steps below to get recover your Tombola login details:
New players can claim a 200% first deposit bonus when they sign up to the site and deposit at least £10. A maximum of £50 bonus is available if players deposit £25.
How to Claim your 200% First Deposit Bonus at Tombola:
The reasons for not being able to login to the site can range from incorrect Tombola login details, the site being taken offline for software updates, or there might just be too many users trying to log in at the same time. One other possibility is that your account has been blocked and this could happen for a number of reasons which we’ll explain further now.
If your account has been blocked and you’ve still got money sitting in your Tombola bingo balance, you’ll have one of two paths to go down. If your account has been blocked due to a number of unsuccessful Tombola log in attempts then you’ll be able to retrieve your money and gain access fairly quickly. You’ll have to confirm your identity with the customer support team by answering security questions, if you can do this then they’ll reopen your account for you. However, if your account has been blocked due to an issue relating to the Tombola bingo terms and conditions such as multiple accounts or there is a possibility of fraud, your account will be closed until all inspections and checks have been made. If your account has been cleared then you’ll receive access to the site once again, but if there was evidence found relating to the terms and conditions being broken then your remaining money may or may not be returned under the discretion of the management.
Tombola bingo does not multiple accounts and this will be the same for all online bingo and gaming sites. The terms and conditions clearly state that any person found to be opening or trying to open multiple accounts will have action taken against. This will entail a full inspection as to whether they are trying to use multiple accounts and claim multiple bonus offers or if it was a false alarm and an honest mistake. If anyone is found guilty of breaking the multiple account terms and conditions then any bonus money in the accounts will be forfeited back to Tombola. Any remaining money will be returned under the discretion of the management team and will depend on the severity of the rules being broken.
If you wish to unblock a blocked account at Tombola bingo then you’ll need to call one of the customer support team as this can’t be solved through live chat or email. The reasons why your account was blocked in the first place need to be clarified and then depending on that reason, the customer support agent will advise you on what your options are. For example, if your account was blocked due to a fraud check or any of the terms and conditions being broken then only after all the checks have been made and approved will you be allowed to use the site again. This could take from a few hours to a few days and each case is different so you’ll have to be patient if the case is ongoing. If you self-excluded your account then you’ll also need to talk to someone on the phone in regards to whether you are ready to play for real money again. Self-exclusion is taken very seriously these days and so you’ll need to prove to them that you are indeed ready to play again and that you can afford to play within your budget.
Tombola bingo customer support can be contacted via all of the modern-day methods with live chat, email, and phone lines all available. They pride themselves on quick replies with an average response time of four seconds for live chat, 8 seconds of the phone and up to eight minutes for critical site access matters. You won’t be left in the dark for long with Tombola bingo and that’s something that will come in handy if you ever experience any troubles trying to log in or load the website.