Starspins is owned by Jackpotjoy Operations Limited and Operated by Gamesys Limited. To participate in starspins games, users must first register with the website. The registration process requires users to provide their identification details, date of birth and gender. Users are also expected to choose a username and create a password.
The password requirements are fairly standard – passwords need to feature 8 to 20 characters with upper or lowercase characters and at least one number – no symbols are allowed. Starspins login process is pretty straightforward. Users only need to open starspins login page and enter their login details. Star spins has an average uptime of 99.23%, so users are guaranteed to be able to log in any time they which to. The website uses modern technology – its frontend is implemented in Reach, an up-to-date technology with minimal error possibilities.
Starspins is not licensed in every country. It has two licenses – one that is issued by the UK Gambling Commission as well as a Gibraltar license. Some of the risks that Starspins is exposed to is in the technology. For instance, the site uses Express as a server. This technology has several vulnerabilities including the fact that it is easily incapacitated by the high load. The site uses the HTTP protocol of data transfer, which causes the site to open slowly where there is a high load. The website uses a simple SSL certificate that costs $218 per year.
Starspins uses a direct server located in the United Kingdom. With an average uptime of 99.23%, starspins is accessible to users most of the time due to its server location. Latency is a key factor in determining how fast users can access the website. In this case, the server location favors the bookmaker. This is because the site cannot be used by people who are out of the UK starspins servers are located in the UK. However, the site may become unreachable due to the SSL certificate.
Should starspins’ SSL certificate expires, users could experience challenges reaching the site. Though the site would still load on their browsers, they will most likely see a ‘site not secure’ message and experience starspins login in challenges. From a user’s perspective, an expired SSL certificate could mean there are no guarantees their information is secured.
Starspins uses a simple SSL certificate issued by a company called Digicert / Thawte. Its current SSL certificate’s average price is $214 per year. Users tho experience challenges accessing the website should contact the website by phone or via email. They can call Starspins on 08005422693 or send an email to firstname.lastname@example.org.
On average, Starspins takes about two and a half hours to resolve critical customer issues so users should expect their problems to be resolved within this period of time.
Star spins is often up and running 99.23% of the time and currently, there is no data showing its latest downtimes. The average loading time of this website is 0.259 seconds – which is pretty fast. Even so, there are several technological challenges that could slow the site down and vulnerabilities that compromise its security. These are:
Starspins slots are is licensed in two countries – in the United Kingdom and in Gibraltar as detailed in the table below:
In June, 2019, the UK Gambling Commission conducted an investigation on Gamesys Limited. This investigation revealed weaknesses in the bookmaker’s customer interaction and anti-money laundering controls. Some of the issues that the investigation flagged out include breaches of the Money Laundering Regulations of 2007 and failure of the bookmaker to comply with the Social Responsibility Code.
Gamesys Limited agreed to settle the matter in line with the UK’s licensing regulations. The regulatory settlement that was agreed upon included:
Virtual Private Networks (VPNs) usage is legal in most countries. However, their usage becomes illegal when they are used to conduct illegal activities online. For instance, if gambling is illegal in a country, using VPNs to engage in such activities makes their usage illegal. VPNs allow users to bypass closedowns, geographic restrictions and digital censorship. They also protect user data from hackers and authorities.
VPNs can either be free or paid. To use paid VPNs, users are charges a specific amount over a specified period. On the other hand, users can use free VPNs at no cost. Most paid VPNs feature a free tier for users that do not want to pay. However, the features offered in free VPN versions are often limited.
To log onto star spins, users must first register. The registration process is quite simple. Visitors need to open the homepage and click on the ‘Join Now’ button then fill in their details and submit to Starspins login.
Once registered, users can now go to the starspins login official site to access their accounts every time they want to play on star spins. The starspins login process involves three main steps:
If you forget or lose your password, starspins mobile login has a feature for recovering passwords. To do so, take the following three steps:
Starspins games offer users several bonuses that can broadly be classified into no-deposit bonuses such as loyalty and promotion bonuses and deposit bonuses. To get their no-deposit bonuses from the bookmaker, users:
To claim deposit bonuses, star spins users are required to:
In addition to Starspins login and access challenges, bettors may experience several other challenges while using star spins. However, Starspins highlight most of these problems in terms and conditions to enable users to know situations that could result in these problems and how to avoid or resolve them. These login problems include:
If your account has been blocked or suspended, it is because Starspins has identified an issue with it. One reason that starspins could suspend is the failure of the verification process – if the bookmaker is unable to verify the details of your account in line with the know your customer regulations.
The other reason is if the bookmaker believes that a player’s earnings may have resulted from a malfunction. Starspins may also block an account if there is a breach of starspins terms and conditions such as failure to adhere to gambling rules and chat rules. If the bookmaker blocks an account, the account owner gets an email notification explaining why the account has been suspended.
During the period when the account is blocked, the owner will not be able to transact. There are chances to recover the account but this can only happen when the issue that led to the suspension has been addressed.
Starspins does not allow users to hold multiple accounts. The site suspends users who use the bookmaker in a fraudulent manner or use it in a way that is unfair.
According to stars spins’ terms and conditions, the bookmaker reserves the right to suspend member accounts any time or even close the account where it finds a serious breach of its terms. Some of the reasons the bookmaker suspends accounts include issues with identity validation, breach of conditions or earnings that the bookmaker suspects could have resulted from malfunctions. The bookmaker can also suspend an account if it establishes that the account owner is below the age of 18. For suspended accounts, the bookmaker will unblock them once these issues have been addressed.
On the other hand, if the bookmaker closes a member’s account for any reason, it will refund all the withdrawable balance to the member. Also, members who have closed accounts can request the bookmaker to reopen their accounts. They do this by contacting the customer support staff with details of the account they want to re-open. According to its terms and conditions, the bookmaker will review the request to reopen the closed accounts. Even so, the bookmaker states clearly that accounts that have been closed as a result of its cool off or self-exclusion policy would not be reopened until the set cool off period has passed.
Starspins uses three channels to provide support to its customers. Users who need support can: