SkyVegas is an online casino that offers users a wide range of live casino and sky vegas slots games. With an average uptime of 99.81%, users are guaranteed to find the site up and running almost every time they need to log in. The site has a step by the step registration process. However, when it comes to creating a password, users are required to use 4 to 6 symbols. In a way, such a password is not very secure. The site uses modern technology that enhances its security.
SkyVegas operates in the UK, Ireland, and Alderney. It is not licensed to operate in every country. In the UK and Ireland, Sky Vegas is operated by Bonne Terre Limited, which is licensed by the UK Gambling Commission. In Alderney, SkyVegas is operated by SkyBet, which is licensed by the Alderney Gambling Control Commission. The technology that is used to run SkyVegas does not have major weakness, the site uses a multi-domain SSL certificate that is issued by CN=Sectigo at a cost of $349 per year.
Sky Vegas appears to be highly accessible to users. With a loading time of less than a second, a security percentage of 85% and a 99.81%, it is quite secure and reachable to users. Based on our review, the sky casino is hosted in Akamai servers that are located in the Netherlands. The site uses a multi-domain EV SSL certificate that is issued by CN=Sectigo at a $349 annual price.
The only time that the site may not be reachable to users is when its host servers are down – which is highly unlikely or when its SSL certificate expires and users become reluctant to use the site for security reasons. Users who experience challenges accessing the site can reach out to its support team through email, telephone or Twitter using the following contact details:
It was not possible to establish the average time Sky Vegas takes to respond to critical matters because we did not receive a reply to our query.
There was no data available on SkyVegas login page latest downtimes but based on its average uptime and loading time, the site seems to be stable in its uptime unless there is a serious issue. The technology used to develop the site confirms this because it is prone to very few vulnerabilities. Our review shows that the site is secure enough. Its frontend is developed using ReactJS, which is modern technology. The site is hosted on Akamai Technologies’ server – ensuring that it has fast loading speeds and is highly accessible. The only downside we noted is that in the event of weak internet connection, its loading speeds become extremely slow because its JS file is about 5 MBs in size.
Sky Vegas is licensed to operate in the UK, Ireland, and Alderney. In the UK and Ireland, the bookmaker is licensed by the UK Gambling Commission while in Alderney, the bookmaker is registered by the Alderney Gambling Control Commission. Details about its licensing are contained in the table below:
In March 2018, the UK Gambling Commission issued a financial penalty of £1 million for failure to protect consumers. The commission found failures in Skybet that related to self-excluded customers. The self-exclusion tool is used by pundits who experience challenges controlling their gambling. SkyBet’s weak self-exclusion procedures meant that self-excluded users could open duplicate accounts and that they received marketing content on email and mobile phones.
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Sky Vegas login process is quite straightforward. To log in, users are required to:
Sky Vegas users who forget or lose their sky vegas login passwords can recover them by following a simple process. To do this, registered sky vegas login users need to go follow the following process:
Sky Vegas offers users a non-deposit bonus in its welcome offer that features 50 free spins. To claim this bonus on sky vegas app, users need to:
The sky vegas casino website also offers a deposit bonus where users get 200 spins that users can access on their computer or on the sky vegas app. To access this sky vegas casino bonus, user needs to:
Besides the challenges associated with Sky Vegas login and password recovery, sky casino users may experience other problems when running their accounts. Often, these problems emerge from breaches or suspected breaches of sky casino terms and conditions. Some of the main account problems that users may experience include having their account blocked or suspected and not being able to access money in a blocked account.
There is a chance for users whose accounts have been blocked by sky casino to get their money back. However, this depends on the reason why the accounts have been blocked and whether the investigation conducted by the bookmaker returns results that are favorable to the account user. In the majority of instances, no action is required on the part of the users once an account suspension has been sent to them other than waiting. Here are situations where holders of blocked accounts will be able to get their money back:
Sky casino does not allow users to play with multiple accounts. On its terms and conditions, this bookmaker expressly states that users are only allowed to register one account and that they can make deposits to that account using debit cards such as Visa Debit or Electron, as well as credit cards and Paypal. Further, the bookmaker considers the use of multiple accounts amounts to a breach of its terms where users act dishonestly or fraudulently.
In such situations, the bookmaker could suspend and withhold winnings or funds that a multiple account holder has accumulated in his accounts. Further, the bookmaker states that holders of multiple or duplicate accounts risk having their accounts closed. Skycasino requires users to use one account to access all its services.
There are several occasions where skycasino could block an account and the funds in such accounts would not be accessible to users. Such situations include:
Where skycasino blocks an account for these reasons, it will launch an investigation and users can only access the account once the investigation is completed and the bookmaker is satisfied with the outcome. However, if the bookmaker’s investigations confirm its concerns, it will proceed to either:
Skycasino users can contact the customer support for help in three ways – users could engage the bookmaker staff on Twitter using the @SkyVegas Twitter Handle, or email them on email@example.com or make direct calls on 03300244777.