Jackpotjoy Login

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Lead QA Mark Brown
Mark Brown
quote image Stable uptime website using some DDOS-attacks vulnerable tech
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Jackpotjoy Casino Overview

Operated by Profitable Play Limited, Jackpot joy is an online bookmaker that offers punters a wide range of Jackpotjoy mobile bingo logins, slot games and a host of Jackpotjoy login. The website is easy to access. Users who register on it are required to create a standard password with a minimum of eight characters. The registration process is simple, users only need to go to the homepage and click on the ‘Join Now’ button to register then Jackpotjoy login to their accounts. Jackpotjoy has an average uptime of 99.63% – which means it is up and running most of the time.

In terms of technology, Jackpotjoy UK does not utilize top-notch technology. Its frontend is implemented using React.js in and Jquery, which has a high likelihood of errors occurring from time to time. The site is hosted on the Express server, which is not stable and is exposed to vulnerabilities such as incapacitation by the high load.

Jackpotjoy does not have a license in every country, it is only licensed in two countries, Great Britain and Gibraltar. In Great Britain, this bookmaker is licensed by the United Kingdom Gambling Commission and while in Gibraltar, it is licensed by the Gibraltar Gambling Commissioner. The site uses a simple SSL certificate issued by Digicert / Thawte that costs some $218 every year.

Available countries for  login

Select the country from the drop-down menu

Unable to access Jackpotjoy?

Jackpotjoy login issue

Jackpotjoy UK runs on the Express servers that are located in the United Kingdom but is not protected by Cloudflare. Though the website has a 99.63% average uptime, it may become unreachable due to server problems. Express servers become unstable, particularly due to high load and their security features are not strong enough to guard them against external attacks. As such, users may experience challenges accessing the website if its host server experiences these challenges.

Jackpotjoy UK uses a simple SSL certificate issued by Digicert / Thawte at a cost of $218 per year. If the certificate expires and is not renewed immediately, it may affect how users access Jackpot joy. In the event that users are unable to access the Jackpot joy website, they can get in touch with the support team by:

The response time to customer issues in about two and a half hours, so users who reach out with queries or issues needing resolution should expect feedback within this time.

Jackpotjoy is up and running!
From our review, you may be able to find reasons beyond your Jackpotjoy login problems & account inaccessibility
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Password Recovery Procedure

Casino accessibility
Jackpotjoy: Up or Down

Jackpot joy has an average uptime of 99.63%, data on its lowest downtimes is unavailable. In terms of loading speeds, the average opening time of the website is 0.234s – which is quite fast by all means. These two aspects work well when the site is up and running. However, the challenge is the technology on which Jackpotjoy is built and rides on. Though the site is 73% secure, there are several aspects of its technology that make it vulnerable. These are:

  • The use of React.js and Jquery technology on its front end. This technology is not 100% safe. It has errors that occur from time to time, causing the website not to remain up throughout as it ought to be.
  • Web server: Jackpot joy uses Express servers. These servers are developed on the old framework and are not stable. Because they lack Cloudflare protection, they are vulnerable to breakdowns and DDoS attacks.
  • Backend technology: Jackpotjoy uses Node.js technology on its back end. This technology can be insecure and is highly exposed to DDoS attacks and crashes particularly when there is high load.
  • Data Transportation: This website relied on HTTP Querry to transport data. This technology can be slow especially in high load.

Casino country restrictions
List of countries where Jackpotjoy is licensed

Jackpotjoy login page runs on licenses that are issued to its parent company, Gamesys Limited, which is licensed in two countries – in the United Kingdom and in Gibraltar. The details of these licenses is presented in the table below:

Parent Company
Principal address
Licenses available
Licensed activities
Sanctions
Licensed countries
Acquisitions
Gamesys Limited
Suite 2, Floor 4 Waterport Place Gibraltar GX11 1AA
License Number: 38905 (Issuance and expiry dates not available)
Remote Bingo Casino General Betting Standard - Real Event
No sanctions recorded
UK
None recorded
Gamesys Limited
Suite 2, Floor 4 Waterport Place Gibraltar GX11 1AA
License Number 046 (Issuance and expiry dates not available)
Bingo Casino
No sanctions recorded
Gibraltar
None recorded
Licensed
Gambling Commission license logo
Gibraltar license logo

VPN
Is VPN legal? Here’s what you need to know

In most countries, VPN usage is legal – as long as the users use them to undertake activities that are legal in their country.

Paid VPN vs Free VPN

Users can use free VPNs or free VPNs. Through there are no charges associated with free VPNs, most of them restrict how much users can get done with them. For instance, they have limits on the amount of data users can download and in some instances, users do not enjoy high speed performance as they would with paid VPNs. Below are some paid and free VPNs that users could consider:

Casino login procedure
Jackpotjoy Login Guide

Jackpotjoy login is a straightforward process. However, only registered users can log in to the site. To register, visitors need to go to the homepage, click on the ‘Join Now’ button on the top right side of the page. Jackpotjoy login requires users to provide their names, date of birth and gender to register. Once registered, users can Jackpotjoy login to their accounts by following these steps:

1
Step 1
Click on the Jackpotjoy online 'Login' button on the top right part of the home page
Jackpotjoy welcome offer on home page
2
Step 2
Enter their Jackpotjoy login details on the spaces provided
Jackpotjoy login
3
Step 3
Click the Jackpotjoy online 'login' button located below the login space
Jackpotjoy slots collection

Casino password recovery
How to restore your password on Jackpotjoy

Where a user forgets or loses their Jackpotjoy login UK password, Jackpotjoy provides a password recovery process. To recover their Jackpotjoy login UK password, users need to:

1
Step 1
Go to the login page
Jackpotjoy password recovery
2
Step 2
Click on the link written 'Forgotten Details' below the Jackpotjoy login UK details section to open a page with sections labeled 'Forgot your Username' and 'Forgot your Password'
Jackpotjoy change password
3
Step 3
Enter their username and date of birth on the 'Forgot your Password' section
Jackpotjoy successful password reset

Free spins, bonuses & promotions
Claiming Bonuses on Jackpotjoy in Simple Steps

Jackpotjoy exclusive offers and free spins

Jackpotjoy users get deposit and no-deposit bonuses in the form of promotion bonuses. To access no-deposit bonuses, users are required to adhere to the bonus gambling requirements and can only withdraw earnings from their bonus wagering after 36 hours.

To get deposit bonuses from Jackpotjoy, users have to:

  • Enter the promotion – select either Free Bingo Tickets or Free Spins offer prior to making the first deposit
  • Make a £10 deposit in their new account
  • Wager the amount of Jackpotjoy

Other Jackpotjoy Login Issues

Besides the normal Jackpotjoy login problems, users may experience problems accessing their accounts for other reasons. These include situations where the bookmaker has blocked their account for various reasons.

How to get a refund if your Jackpotjoy account’s been blocked

Jackpotjoy users can get the money tied up in their blocked accounts only after the bookmaker has made certain verifications and cleared the account. There are two main situations where users can be able to receive money from a blocked account. These are strongly related to the reason for blocking the account. Based on its terms and conditions, Jackpotjoy will suspend an account if:

  • It suspects that the earnings in an account may have resulted from a malfunction. In this event, that the bookmakers investigates and finds that indeed there was a malfunction, the winnings accorded to the user become void and the user’s account is unblocked. On the other hand, if investigations reveal that winnings are genuine, the bookmaker unblocks the account and allows the user to withdraw his funds.
  • It needs to verify the identity and age of the user. In this case, the bookmaker suspends the account to enable it to verify user identity and details. In the event the bookmaker finds no violations of age and identity, then the suspended account is unblocked and the user can withdraw his winnings. If there are violations, the account will be closed and the deposited amount sent back to the user.

Can you have multiple accounts at Jackpotjoy?

Jackpotjoy does not allow users to hold multiple Jackpotjoy UK login accounts. Accounting to its terms and conditions, a member refers to a user who has successfully registered on its website and holds an account there – it does not imply multiple accounts, just an account. Further, the terms and conditions of Jackpotjoy do not allow for a collision where members use the unfair advantage of others. Holding multiple accounts provides the owner of those accounts with an unfair advantage – which is not allowed.

How to restore access to a blocked account

There are several circumstances under which Jackpotjoy blocks an account. According to its terms and conditions, Jackpotjoy may block or suspend an account for the following reasons:

  • When it needs to verify the identity and age of the person who holds the account. According to its terms and conditions, only persons aged 18 and above can have an account with the bookmaker.
  • When the bookmaker needs to investigate winnings that it suspects could have resulted from a malfunction
  • Where an account holder has breached the terms and conditions of Jackpotjoy and as a result of the breach, the bookmaker has incurred losses

Where the bookmaker blocks a user account for the first and second reason, the user does not have to take any action to have it unblocked. The bookmaker unblocks the account automatically when the issues have been verified. However, if the bookmaker finds contract breaches, he may close the account permanently and refund the deposit to the user.

If a Jackpotjoy user wants to reopen a closed account, he can send a request to the bookmaker to have his account reopened. Where the bookmaker has closed an account as a result of its self-exclusion policy, the cool off period must pass before a reopening request for such an account can be considered.

Jackpotjoy chat support

Also, members who have closed accounts can request the bookmaker to reopen their accounts. They do this by contacting the customer support staff with details of the account they want to re-open. According to its terms and conditions, the bookmaker will review the request to reopen the closed accounts. Even so, the bookmaker states clearly that accounts that have been closed as a result of its cool off or self-exclusion policy would not be reopened until the set cool off period has passed.

Contacting Customer Care

There are several ways that Jackpotjoy users can contact customer care. The communication channels that the bookmaker makes available are phone calls, emails, and live chats. To view these, users need to go to the ‘Forgotten Details’ on the Jackpotjoy login page or the ‘Contact Us’ page.

Jackpotjoy Offers
Jackpotjoy logo
Sign up & get 30 Free Spins
Receive 30 Free Spins for opening a new account at Jackpotjoy and depositing minimum of £10. T&Cs apply
Jackpotjoy logo
Get 50 Free Bingo Tickets
Make a first deposit of at least £10, spend it on any game and your account will be credited with 50 Bingo Tickets. T&Cs apply
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Refer a Friend & get £20 Bonus
Invite your friends to join Jackpotjoy casino and get a £20 Bonus reward. No more than 5 friends. T&Cs apply

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