Gala Bingo customers enjoy consistent and reliable bingo gaming with the website performing to an average uptime rate of 99.96% – which is one of the highest uptime rates we’ve seen. The development team is obviously keeping a close eye on where and how their site can be improved. We can see this in full effect with the modern technologies being used throughout the site, which just goes to show that a little care and attention to the website will give customers a much more reliable and enjoyable gaming experience.
Everything from the complex password process to the positive Gala Bingo app reviews proves that this company are intent on doing their utmost when it comes to data protection and security, especially around the Gala Bingo login process which is a common access concern. In this review, we’ll be looking further into the website development process to find out where any possible future vulnerabilities might come from, as well as looking into how management operates the legal side of the business and lastly, offering our insight into the reasons why you might be struggling with account and login access at the site.
The level of development throughout the website points towards a professional setup and although there is no downtime data to analyse, we would be confident in saying that access issues are likely to be few and far between. However, that is not to say it never happens and so we’ll take a closer look into the infrastructure of the site and see how this might affect any future access issues for you on the site.
Gala Bingo online stores its servers with Akamai Technologies in the Netherlands and this proves just why they experience such a high average uptime rate. Using a dedicated server company will keep the website up and running with fast performance and loading times, with the added bonus of being protected from DDoS attacks.
The Gala Bingo SSL certificate is a $688 annual wildcard type issued by DigiCert. The Gala development team are again using the recommended SHA-256/RSA encryption technology which helps to improve data security, something that should be high on their priority list with a large number of customers using the site.
You have the option to get in touch with the Gala Bingo support team if you’re needing extra assistance or help with your Gala Bingo login details. The contact methods are listed below and their average response time is around 8 hours for critical issues so be prepared to wait:
The Gala Bingo online website is performing with one of the highest average uptime rates out of the top bingo and casino sites and that is directly linked to a trouble-free gaming experience for their customers. The site opens up in 0.09 seconds which again is one of the fastest opening times that we’ve recorded. The React JS frontend is the power behind the quick loading times but we did notice a huge 6MB file that will slow down those users with a slower internet connection.
The use of HTTP Query requests and websockets for data transmission is an improvement on many of their competitor’s setup, but this setup could still cause the site to run slow during busy periods. We couldn’t find the full information on the backend but the fast loading times and impressive uptime rates suggest to us that this is also enjoying the full benefit of modern development techniques.
The Gala Bingo site is owned by GVC Holdings, who are not to be confused with the offline Gala business owners, Caledonia Investments, who run the Gala Bingo clubs across the UK. GVC Holdings oversee all of the online operations and the UK and Gibraltar gambling authorities have both approved the site with the following licenses activities; Remote, Betting Intermediary, Bingo, Casino, General Betting Standard – Real Event, General betting (standard) (virtual events), and Pool betting. This vast selection of licensed activities allows Gala customers to enjoy a wide range of betting and gambling services across the UK such as the Casino and Gala Spins sites, with the Gibraltar license used for those using the site further abroad. We suggest that you always double-check that the country you live in, or from where you plan to access the Gala Bingo site, is not a restricted country as this could solve some of the Gala Bingo login issues that you might be experiencing.
There have been no sanctions placed against the Gala Bingo company and their owners GVC Holdings seem to be running a professional outfit. All of the correct gaming licenses are in place and the website is running on a professional and modern setup that is essential in this day and age. Data protection and site vulnerability is a huge issue nowadays, companies like Gala need to keep on top of the latest technologies and data protection techniques to ensure their both their customer and business data is safe and secure.
Gambling via VPN connections is a complicated topic and so we’ll need to explain a few points for you to fully understand. A VPN connection ‘virtually’ places your device or computer in another country using a local IP address. The main thing to keep in mind when using it in relation to online gambling is the legal stance of the country that you are physically located in at that time of using the VPN service. Is it legal to place bets and gamble online? Other key points to remember are that some companies like Gala Bingo do not allow bets to be placed or accounts to be registered in certain countries. The frustrating part is that different countries have different rules and regulations with many different gaming companies, so it’s not simply a case of ‘one size fits all’.
Technically speaking, the fact that you are tricking the company into thinking you are still in the country from where you registered your account is a question for concern. If a site like Gala Casino, Gala Spins, or their main bingo site is free to operate in the country you are visiting then you should have no problems but we recommend that you always take any action with caution. You could easily break one or more of their terms and conditions and this could result in losing access to your account and money. We suggest that you check with their support team first and find out if a VPN connection is necessary before you take any risks with your account.
Accessing the Gala Bingo online site is a simple process and you’ll be logged in and playing your favourite bingo and casino games in under a minute. See below for our three simple Gala Bingo login steps, you’ll also be able to follow these steps if you’re accessing the site via the Gala Bingo mobile login page, Gala Spins, or any other Gala-related betting site as well:
If you need to recover your password at any point then the process is again very simple to carry out. As long as you have access to your email address available, you’ll get your new password confirmed in just a few minutes. Follow the simple steps below:
New players at Gala Bingo are free to claim the £50 free bonus when they sign up, and an extra 30 free spins are credited to your account to use on the Gala slots as well. Simply follow the three steps below to claim your bonus and spins. To make things even easier for you, there are no Gala Bingo bonus codes required.
How To Claim Your New Player Bonus:
Your playing time at Gala Bingo, Gala Casino, or even GalaSpins shouldn’t be interrupted too often considering the impressive system setup that they have in place, however, there might be times when access to your account is caused by other issues. Locked and blocked accounts are quite common nowadays due to the strict rules in place in regards to fraud and improper gaming behaviour.
If your account is blocked and you want to get your money back then you’ll need to find out the reasons behind why your account has been blocked in the first place. Get in touch with customer support and they’ll fill you in with the information behind your access problems. If it’s a case of you entering your Gala Bingo login details incorrectly on multiple occasions, then they might have a put a block on to stop the possibility of someone else obtaining your details. If you can prove that you are the owner of the account via your security questions then they should give you your access back during that phone call. The access problem will only continue if the support team are led to believe that you have broken any of the site’s terms and conditions. In this case, your money will be locked until all of the necessary checks and investigations have been made.
Gala Bingo will not allow multiple accounts to be used at their site, however, you might be able to create multiple accounts but in doing so you will be breaking their terms and conditions. You only require one account and one set of Gala Bingo login details to use across their online website and mobile apps, so there would be no reason to create multiple accounts. Multiple accounts are often linked to customer’s abusing the bonus promotions via the Gala slots, Casino, and GalaSpins site. If you’re found to be using multiple accounts then any money still in your Gala balance will be forfeited to the company due to you breaking the terms and conditions. On some occasions, your deposit money may be returned but all bonus money will be lost immediately and the rest will be left to the decisions of the management team.
The only way for you to unblock an account is to go through the customer support team, with a phone call being the likely and preferred method. During this call, you may need to prove who you are with various ID documentation and by also answering your security questions correctly. The level of detail that you need to provide will depend on the reasons behind your account being blocked. A simple mistake in relation to your Gala Bingo login details will see your access granted within a few minutes, but breaking the terms and conditions of the site or self-exclusion cases will take more time. If you were found to be breaking the rules of the site then it’s unlikely that you’ll be allowed to continue using your account. Likewise, if you previously self-excluded yourself then you’ll need to talk to one of the specialist gambling support agents to ensure that you are ready to start playing games online for money again.
The Gala Bingo customer support agents are available via either of the live chat, email, and phone line contact methods. The support team do ask you to provide as much detail as possible when making your initial contact so providing your username, a description of your problem, screenshots, etc, will likely bring about a quicker solution. There is a messaging service available from the ‘My Account’ section but, of course, this won’t be much help if you’re having problems accessing the site. Keep in mind that many gala bingo reviews from previous customers state that it can take up to eight hours for Gala to solve the more technical issues, so a little patience will be required if you do ever experience access problems on the site.