Bgo Casino Login

BGO logo
Lead QA Mark Brown
Mark Brown
quote image A bit lower-than-average uptime and load time rates with moderate vulnerabilities
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3 stars Average
To BGO Casino login
Available in AZ
Not available in AZ
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To BGO Casino login

Bgo Casino Overview

BGO is an online casino that is operated by BGO Entertainment Limited and holds two licenses issued by the UK Gambling Commission and the Alderney Gambling Control Commission. The casino offers punters a wide range of beat the boss slot games and live casino games and bonus offers. Our review of this bookmaker shows that it is up and running most of the time with its average uptime standing at 98.99%.

To use the site, users are required to register. The registration process is easy and straightforward. The site has standard requirements for password length and users are required to have a mix of numbers, upper and lowercase characters to strengthen their passwords. The technology used to build the site is native Javascript on the backend – this makes it vulnerable to external attackers and causes it to be heavy, which reduces its loading speeds. The SSL certificate that is used on BGO casino is EV that costs $199 per year.

Available countries for  login

Select the country from the drop-down menu

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bgo mobile login problems

BGO casino has an average uptime of 98.99% and an average loading time on 0.396 seconds. This means that the site is not accessed almost 1% of the time. The site is hosted on servers that are located in Guernsey islands, between France and England. This suggests that the connection with the island is sluggish and could be interrupted from time to time, making the site to be unavailable on some occasions.

BGO casino uses the EV SSL certificate that is issued by CN=COMODO. The annual cost of the SSL certificate is $199. Users who experience challenges accessing the website of this bookmaker can contact its customer support via email or phone using the following details:

The average time that customer support takes to respond to critical customer issues is 14 minutes.

BGO is up and running!
The staffing team as Gala Casino comes from higher recommended sources and backgrounds.
Casino country restrictions
Banned country
Why can your country be banned?
Casino password recovery
Lost Password?
Password Recovery Procedure

Casino accessibility
Bgo: Up or Down

The website’s opening time and average uptime may seem okay, but BGO casino has some drawbacks that make it perform below par. The site’s backend was developed using native javascript. This is an old framework that is prone to external hacks – it is also heavy, making the website insecure and slow. This technological issue, coupled with the fact that the site is hosted on an island where a connection can be interrupted or become sluggish can push the website’s downtime higher. Also, the website uses HTTP Query to transport data. This technology is slow and there is a risk that it could fail completely when the server load is too high.

Casino country restrictions
List of countries where bgo casino is licensed

BGO casino runs on two licenses issued to BGO Entertainment by the UK Gambling Commission and the Alderney Gambling Control Commission. The gambling services provided by the bookmaker in the UK are governed by the UK Gambling Commission license while those offered outside of the UK are governed by the Alderney Gambling Control Commission license. Below is a table showing BGO’s license status:

Parent Company
Principal address
Licenses available
Licensed activities
Sanctions
Licensed countries
Acquisitions
BGO Entertainment Limited
Inchalla, Le Val Alderney Guernsey GY9 3UL
License Number: 39533 (Issuance and expiry dates not available)
Bingo Casino General Betting Standard - Real Event
No sanctions recorded
UK
None recorded
BGO Entertainment Limited
Inchalla, Le Val Alderney Guernsey GY9 3UL
License Number, Issuance and expiry date not available
eGambling
No sanctions recorded
Alderney
None recorded

Regulatory Actions

In March 2017, the UK Gambling Commission issued a warning to BGO Entertainment after reviewing its license. The warning was issued in line with Section 117(1)(a) of the Gambling Act 2005. The warning was accompanied by a £300,000 financial penalty under Section 121 of the same Act.

Licensed
Gambling Commission license logo
Alderney license logo

VPN
Is VPN legal? Here’s what you need to know

Many countries allow the use of VPNs and do not consider them illegal. Even so, such countries consider VPNs legal as long as they are not used to undertake activities that are contrary to their laws. In situations where VPNs are used for illegal activities, then they cease to be legal.

Paid VPN vs Free VPN

Paid VPNs are those that users need to pay to use while free VPNs are available at no cost. Users who are looking to use VPNs for a long time should opt for paid VPNs to enjoy stable speeds and better security features.

Casino login procedure
Bgo Casino Login Guide

Only registered users can be able to log in on BGO. To register for bgo casino login, visitors should go to the homepage and click on the ‘Join Now’ button located at the top right part of the bgo casino login page. On the join now page, visitors are expected to enter their personal details and contacts to become members. Once registered, bgo casino login users can log in to their accounts by following these steps:

1
Step 1
Go to the home page and click on the bgo casino 'Login' button on the top right of the page
bgo home page first deposit offer
2
Step 2
Enter their bgo casino login username or email address and bgo log in a password
bgo login
3
Step 3
Click the bgo casino 'Login' button
bgo account new customers offer

Casino password recovery
How to restore your password on bgo

BGO allows users to recover their bgo login passwords by providing a three step procedure that is easy to follow. However, only registered users can be able to recover their bgo casino login password. In the event that registered users lose their bgo login password and need to get a new one, they should:

1
Step 1
Go to the BGO homepage and click on the 'Lost Password' link on the top right part of the bgo casino login page, next to the bgo 'Login' button
bgo lost password
2
Step 2
Enter the email address they used to register on the bgo casino login page labeled 'Lost Password' and click the 'Get New Password' button
bgo password reset
3
Step 3
Follow instructions emailed to them to reset their bgo login password
bgo instructions on how to change password

Free spins, bonuses & promotions
Claiming Bonuses on bgo in Simple Steps

bgo casino bonuses & promotions

BGO offers users deposit bonuses where it offers users a 100% match of up to £200 on their initial deposit for BGO’s beat the boss slot games. To claim this bgo bingo bonus, users are required to follow the following steps:

  • Create a new account on bgo casino login page
  • Make their first deposit in the new account – this initial deposit is set at a minimum of £10
  • Accept a bonus prompt that is sent before 24 hours lapse after the first deposit has been made on bgo casino mobile

It is worth noting that the maximum initial deposit that bgo bingo users can make to claim BGO’s 100% match bonus offer is £200 on bgo casino mobile. If users deposit more than this amount, they will not get any additional bonus.

Other BGO Casino Login Issues

In addition to the technical bgo casino login problems associated with account registration and bgo casino login password recovery, BGO.com users are likely to encounter bgo casino login problems that emanate from the way they use their accounts. Some of these problems relate to blocking or suspension of user accounts and access to their winnings during the period when such suspension in place.

How to get a refund if your bgo account’s been blocked

BGO can block user accounts for various reasons. Some of the main reasons why this bookmaker takes that step are when he needs to perform verification checks for security reasons or for purposes of complying with gambling regulations. In such a situation, users can be able to get back their money – but only after the bookmaker has ascertained their eligibility.

In the event the bookmaker established that a user is not eligible to play on its website by virtue of being below 18 years old, the user will be refunded the amounts he had deposited in his account. However, any accumulated winnings will be voided and the user will be required to refund any funds that he had withdrawn from his account. BGO.com can also block user accounts in situations where it suspects that the user runs multiple accounts. In the event that the bookmaker establishes this fact, the user may void all accumulated winnings but refund the deposits that the user had made in the accounts, less all void winnings that the account holder may have withdrawn from the account.

Can you have multiple accounts at bgo casino?

BGO.com does not allow users to operate multiple accounts. According to its terms and conditions, this bookmaker states clearly that users are eligible to one account and that such an account is for personal use only, and not for commercial or professional services or by a third party. Users are required to register their accounts in their own names and are expected to avoid duplicating such accounts using any other names, family, person, address or device. The bookmaker closes any duplicate accounts. Upon closure of a duplicate account, the bookmaker:

  • Voids all free spins, bonuses and winnings that may have accrued from such free spins and bonuses
  • Voids all winnings accumulated in such accounts and refunds deposits that had been made in the duplicate account

How to restore access to a blocked account

Once BGO block or suspends a user account, that account can only be unblocked once the issues that resulted in the suspension have been addressed. When BGO blocks an account, the user is not able to undertake any activity including making deposits, gaming or affecting withdrawals. The user is also not able to receive any rewards or bonuses in the account until the booker has resolved pending issues.

One of the issues that may result in the blocking of a user account is a situation where the bookmaker is unable to verify the identity and age of the user to its satisfaction. In such a situation, the user should provide the bookmaker with the necessary documentation to facilitate verification and consequent unblocking of the website.

bgo customer service contacts

Some of the documents that the user should provide include valid identity documents that have a photo of the use like driver’s license, passport, employment ID card or a national ID card. The user should also provide proof of address documentation such as a doctor’s note bank statement or a utility bill that shows the user’s full name, date of the issuer and registered address and are not more than 3 months old.

Where user accounts are suspended due to the use of multiple accounts, malfunction or involvement in fraudulent activities, users may not need to take action to unblock the account rather wait for the bookmaker to complete investigations and determine the next course of action.

Contacting Customer Care

There are several ways that users who need help can contact BGO’s customer support team. The two common communication channels are phone calls and emails with details provided above. However, the user can also initiate live chats by going to the bgo casino login page and clicking on the live chat button.

BGO Casino Offers
BGO logo
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