Gametime at the 888 casino site is rarely interrupted with an average uptime rate of 99.74%. It’s not all troublefree gaming for the 888 customers though, as we can see that the site has experienced several periods of downtime in the past and although a few of these would have been the result of software updates, the 888 casino site structure does have a few potential pitfalls. We’ll be looking closer into these to find out the real reasons as to why customers experience problems with their 888 casino login details, and you’ll come to find out that the blame can often be directed towards the operator.
While the casino site does show room for improvement, there are areas in which they are showing signs of developing a more secure and stable site. The password process only allows for complex passwords to be created which does help the overall safety of the customer’s data. Plus, the mobile apps in the Android and iOS app stores show positive signs of regular updates and security fixes for those accessing the site via the 888 casino login mobile page. We’ll also be looking into the technologies being used, the management setup and gaming licenses, and scanning for any other major vulnerabilities in the casino 888 site.
Understanding the real reasons behind your 888 site access issues is important due to the fact that you’re not always the one to blame, which is often the first thought for many online gamers. The infrastructure of the site and proper business management are two key areas in which, unless they are not taken care of in the right manner, can create many problems for the site and company as a whole.
The servers are located in the UK and we can quickly see that they are not offered extra protection by the popular server software Cloudflare. This leaves the site open to DDoS attacks which can easily bring a site down and cut off access for customers.
The 888 SSL certificate is a $299.99 annual wildcard type issued by Go Daddy Secure. The SHA-256/RSA encryption technology is in use which does help to increase the security of online data and shows us that they do value data privacy especially where the customer’s 888 games login details are concerned.
In case of any site access problems, you do have the option to contact the support team who are located in Gibraltar. The following contact methods are available if the live chat functionality is down on the site, but keep in mind that their average response time is around 2 hours and 45 minutes for critical issues:
888 casino enjoys one of the highest average uptime rates out of the top gaming sites but that doesn’t mean that they have the perfect setup. The downtime periods range from five minutes to 15 hours and so this shows that although updates and fixes will be the result of many of these cases, the old technology scattered around the site is likely to be responsible for the occasional issue. We calculated that the casino 888 site opens up in 0.63 seconds which might sound quick but it’s actually one of the slowest times recorded by our team and it will be noticeable when using your 888 casino login details during busy periods.
The use of the dated frontend Native JS technology plays a big part in this, also the use of HTTP Query requests for data transmission is something that is known to slow down site performance, especially during busy times of the day. Combine this with the backend ASP.Net technology and you start to see some big cracks in the 888 site infrastructure which is a surprise for such a big company. Overall, the site is vulnerable to human error with a lot of manual code being used, plus the old technology in the backend is just not sufficient for today’s security demands. The 888 development team need to make some improvements if they want to keep their customers happy with troublefree site access.
888 casino is owned by 888 Holdings PLC and their headquarters are based out of Gibraltar. Access to the site is available from many different jurisdictions and so they have multiple gaming licences in place to cover themselves. The UK, Gibraltar, and Malta gambling authorities have all approved the site with the following licenses activities: Remote, Bingo, Casino, General Betting Standard – Real Event.
888 Holdings PLC have been fined in the past in relation to interaction with self-excluded players. The penalty was £4.25 million and they were asked to return the £3.5 million that was deposited by those self-excluded players throughout the period in mention. Self-exclusion is one reason that creates site access issues, but another common reason is the location of customers in restricted countries. It’s always best to check that the country you live in, or you are visiting, is not on the current 888 restricted list. This is a useful check to make especially if you’re having trouble using your 888 casino login details or registering an account.
VPN access and gambling is an area that requires a certain level of understanding to know whether you are committing a legal action or not. The idea that VPN access can put you ‘virtually’ in another country by changing your device’s IP address is very useful, especially when it comes to accessing websites back in your home country. However, when you add in the act of gambling then the subject becomes a lot more complicated. Due to various regulations that are in place across different countries, placing a bet online could be considered illegal. So even if you can freely use your 888 casino login details to place a bet in your home country, the country that you are visiting might not have the same gambling rules.
The rule of thumb is that you need to abide by the rules of the country that you are located in at that time, not the virtual country that the VPN connection has placed you in. If it’s illegal to gamble online in the country you are visiting then it’s still illegal even if you use a VPN connection to change your IP address. Your physical location is the deciding factor and not your virtual location. If you’re ever in doubt about the legalities of the country you’re in, the best plan is to either wait until you get back home to use your 888 casino login details or look for a gambling service that is licensed in that country. It’s not worth running the risk and any winnings placed while in a restricted country could well be voided which would obviously make things even more frustrating for you.
Accessing 888 casino is a simple process and as long as you have your login details at hand, you’ll be playing your favourite games in no time at all. See below for our simple 888 games login steps, you’ll also be able to follow these if you’re accessing the site via the 888 casino login mobile page as well:
If you’re looking to reset your password due to either a suspected data attack or simply just forgetting what it was, the recovery procedure is straightforward in so much as you’ll be logged in within a matter of minutes. Follow the simple steps below to get your 888 casino login details back in working order:
New players at 888 casino are free to claim both the no deposit bonus and the 100% match deposit bonus promotions when they sign up. Find out how to make the most of these offers with our three simple steps, which you can also available claim via the 888 casino login mobile page.
How to Claim your No Deposit Bonus & 100% Match Deposit Bonus at 888:
Access to the 888 casino site is often based around website failure or entering incorrect 888 login details, but sometimes it can be more complicated than that. Blocked and locked accounts are part and parcel of online gambling, especially when the 888 games login support team suspect any reason for their terms and conditions to be broken.
Blocked accounts will result in your 888 casino login details and money being suspended until further notice. If the account has been blocked due to multiple unsuccessful login attempts, you’ll have the chance to unlock it if you can prove you are the owner of the account. All you need to do is contact customer support via one of their contact methods, answer the various security questions to ensure you are indeed the account owner, and then you’ll often have your account unblocked with a few minutes. However, if the casino 888 support team have reason to believe that you’ve broken any of the site’s terms and conditions, you’ll have to wait until they finish conducting their investigations before recovering access to your account and funds.
Multiple accounts at any online gaming site are forbidden and 888 casino is no different. The first sign that a customer might be attempting to use multiple accounts will result in those accounts being blocked until further notice. The terms and conditions clearly state that although 888 casino is not responsible for preventing multiple accounts being opened, they will take action against any person who is suspected of doing so. The money in those accounts will also be retained until further notice, and if the account holder has been found guilty of breaking the terms and conditions then all money can be held indefinitely. Multiple accounts is a hotly contested subject between customers and online casinos so always ensure that you use only one set of 888 games login details.
Unblocking a blocked account is something that you’ll need to do via the customer support team. Most of the time you’ll need to call them on the phone to confirm the reasons why the account was blocked, provide any verification documents to prove you are who you say you are, and then agree to play and use your 888 casino login details under the general terms and conditions. If your account was blocked due to a minor complication such as unsuccessful 888 casino login attempts then there won’t be much cause for concern, you’ll need to answer a couple of security questions and you’ll get your access back there and then. However, if the reasons behind your account being blocked is a little more serious due to fraud or multiple accounts in use. You’ll need to be prepared to wait a little longer before you get your access back, the necessary teams will be required to inspect your gameplay and actions across the site in order to rule out any foul play against their terms and conditions.
The 888 customer support team is available via the messaging service on their contact page. You’ll need to fill in the details of the problems and then they will contact you with the best solutions, whether it’s related to your 888 casino login details or if you’re experiencing slow loading times on the site. It’s far from a perfect example of online customer support these days but your message will be replied to within a reasonable amount of time, depending on the severity of the issue. You’ve also got the phone lines if you wish to use the more conventional route, just remember to expect a few minutes of waiting in the queue before a member of the team is free to help you.